IntermediateBehavioral
5 min
Handling Unexpected Production Bugs
Problem SolvingRisk ManagementIncident Handling
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Interview Question
Tell me about a time you discovered a high-priority production bug just before a release. How did you handle it?
Key Points to Cover
- Quickly assesses severity and impact
- Communicates risk clearly to stakeholders
- Decides between rollback, hotfix, or delaying release
- Implements preventive measures afterward
Evaluation Rubric
Explains assessment process30% weight
Communicates risk effectively30% weight
Chooses the right mitigation path20% weight
Prevents similar issues later20% weight
Hints
- 💡Highlight decision-making speed and coordination.
Common Pitfalls to Avoid
- ⚠️Failing to quickly and accurately assess the severity and impact of the bug.
- ⚠️Not communicating the issue and its implications to stakeholders in a timely and transparent manner.
- ⚠️Making a rash decision without considering all viable options (rollback, hotfix, delay).
- ⚠️Underestimating the time and effort required for a reliable hotfix, leading to a rushed and potentially unstable solution.
- ⚠️Not implementing adequate post-resolution monitoring to prevent recurrence.
Potential Follow-up Questions
- ❓How did you avoid future surprises?
- ❓What checks did you add later?
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