IntermediateBehavioral
5 min
Escalating an Issue to Leadership
EscalationLeadership CommunicationRisk Management
Advertisement
Interview Question
Tell me about a time you had to escalate an issue to senior leadership. How did you communicate the urgency and impact?
Key Points to Cover
- Identifies when escalation is necessary
- Provides concise, fact-based communication
- Outlines potential risks and mitigation strategies
- Secures leadership buy-in quickly
Evaluation Rubric
Recognizes escalation thresholds25% weight
Communicates urgency effectively25% weight
Explains potential impacts clearly25% weight
Secures leadership alignment25% weight
Hints
- 💡Stick to facts, risks, and business impact.
Potential Follow-up Questions
- ❓What was the leadership feedback?
- ❓Would you escalate differently today?
Advertisement