Interview Questions/System Design/Design a Ride-Hailing Dispatch System
AdvancedSystem-Design
45 min

Design a Ride-Hailing Dispatch System

RealtimeGeoOptimizationStreaming
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Interview Question

Design real-time driver-rider matching and dispatch with surge pricing, ETA, live location, and fraud detection.

Key Points to Cover
  • Geo-indexing: grid/quadtrees, proximity queries, k-NN search
  • Matchmaking: supply/demand models, surge calculation
  • Streaming ingestion for telemetry; backpressure strategies
  • Low-latency updates: pub/sub, websockets, partial updates
  • Safety/fraud: anomaly detection, device attestation
Evaluation Rubric
Efficient geo-indexing and proximity search25% weight
Robust matching and surge mechanisms25% weight
Reliable real-time streaming design25% weight
Fraud/safety considerations25% weight
Hints
  • 💡Consider eventual vs strong consistency for location updates.
Common Pitfalls to Avoid
  • ⚠️**1. Inefficient Geo-indexing:** Relying on simple database queries for proximity search instead of specialized distributed geo-spatial indexing (e.g., Geohash, H3, S2 cells), leading to performance bottlenecks at scale.
  • ⚠️**2. Neglecting Data Volume & Velocity:** Underestimating the immense throughput of real-time location updates and telemetry, resulting in an ingestion pipeline that chokes or loses data.
  • ⚠️**3. Static Surge Pricing:** Implementing surge pricing based on fixed rules or large geographic zones, which fails to respond dynamically to localized, granular supply-demand imbalances and can lead to suboptimal outcomes.
  • ⚠️**4. Lack of Backpressure & Resilience:** Failing to design backpressure mechanisms into streaming pipelines or lacking graceful degradation strategies, causing cascading failures during peak traffic or component outages.
  • ⚠️**5. Inaccurate or Stale ETA:** Relying solely on static map data for ETA calculations without incorporating real-time traffic, historical patterns, or predictive models, leading to poor user experience and mismanaged expectations.
Potential Follow-up Questions
  • How to prevent driver collusion on surge?
  • What about offline areas?
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