IntermediateBehavioral
5 min
Resolving a Conflict Within the Team
Conflict ResolutionTeam ManagementCommunication
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Interview Question
Describe a time when two team members had a conflict. What steps did you take to resolve the situation?
Key Points to Cover
- Identifies root cause of the conflict
- Facilitates open discussion between parties
- Keeps focus on shared goals and outcomes
- Monitors resolution effectiveness
Evaluation Rubric
Understands the source of conflict30% weight
Facilitates constructive dialogue30% weight
Keeps team aligned on goals20% weight
Ensures lasting resolution20% weight
Hints
- 💡Focus on actions you personally took.
Potential Follow-up Questions
- ❓What would you do differently?
- ❓How did you measure success?
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