IntermediateBehavioral
5 min
Handling a High-Pressure Customer Demo
PresentationCustomer ManagementPreparation
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Interview Question
Describe a time you had to conduct a high-stakes demo with executives or customers. How did you prepare and ensure success?
Key Points to Cover
- Prepares backup plans for demo reliability
- Practices delivery and flow thoroughly
- Engages stakeholders confidently
- Handles technical failures calmly
Evaluation Rubric
Demonstrates thorough preparation25% weight
Shows calmness and clarity25% weight
Engages executives effectively25% weight
Handles issues gracefully25% weight
Hints
- 💡Prepare a dry run and fallback options.
Common Pitfalls to Avoid
- ⚠️Lack of audience-specific tailoring, presenting a generic demo.
- ⚠️Insufficient technical preparation, leading to bugs or crashes.
- ⚠️Poorly defined objectives for the demo, resulting in a lack of focus.
- ⚠️Not anticipating or preparing for challenging questions or objections.
- ⚠️Failing to establish a clear call to action or next steps post-demo.
Potential Follow-up Questions
- ❓Did you face technical issues?
- ❓How was the demo received?
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